Like most website operators, PopFeedback (“PopFeedback”) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PopFeedback’s purpose in collecting non-personally identifying information is to better understand how PopFeedback’s visitors use its website. From time to time, PopFeedback may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
PopFeedback also collects potentially personally-identifying information like Internet Protocol (IP) addresses. PopFeedback does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Certain visitors to PopFeedback’s websites choose to interact with PopFeedback in ways that require PopFeedback to gather personally-identifying information. The amount and type of information that PopFeedback gathers depends on the nature of the interaction. For example, we ask visitors who use our services to provide a username and email address. In each case, PopFeedback collects such information only insofar as is necessary or appropriate to fulfill the purpose of the service. When you register for PopFeedback we ask for information such as your name, company name, email address, billing address, credit card information. PopFeedback uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. PopFeedback does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
PopFeedback discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on PopFeedback’s behalf or to provide services available at PopFeedback’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using PopFeedback’s websites, you consent to the transfer of such information to them. PopFeedback will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, PopFeedback discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when PopFeedback believes in good faith that disclosure is reasonably necessary to protect the property or rights of PopFeedback, third parties, or the public at large. If you are a registered user of a PopFeedback website and have supplied your email address, PopFeedback may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with PopFeedback and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PopFeedback takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.